Case Study: Three Brands that Failed on Facebook

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David Clarke of BGT Partners offers a powerful analysis of three brands -- Tesla, Goldman Sachs and Netflix -- that failed to use their Facebook pages properly for maximum marketing impact. Tesla neglected to provide additional engagement components … [Read more...]

Case Study: AT&T Empowers Employees for B2B Social Engagement

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Social media team focuses on proactive marketing and relationship-building Background Trish Nettleship, social media lead for business marketing at AT&T, said that the company started to notice that business-to-business customers wanted to … [Read more...]

The Social Media Measurement Imperative: Building Business Value

Irfan Kamal

At Ogilvy & Mather, Irfan Kamal is responsible for helping clients execute digital marketing programs that meet business goals. As senior vice president for digital/social strategy, he has led research initiatives designed to measure the sales … [Read more...]

The Evolution of Social Media Measurement: An Agency Perspective

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Clay McDaniel leads Spring Creek Group, a Seattle-based social media agency serving clients such as Microsoft, HTC and LiveNation. In a conversation with eMarketer principal analyst Debra Aho Williamson, McDaniel, Spring Creek’s founder and … [Read more...]

FBI Aims to Build Trust Among Hispanics

Recognizing the importance of the Hispanic population in the United States, the FBI engaged Captura Group to develop and implement a Hispanic online strategy to achieve the following key objectives: • Build awareness and trust for the FBI among … [Read more...]